Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at hello@jerenss.co.uk.

General

We offer a variety of children's furniture including bookcases, learning towers, tables, desks, and chairs, all designed with kids' safety and fun in mind.

Orders can be placed directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout.

Safety is our top priority. Our products are designed to be child-friendly and adhere to strict safety standards.

Currently, we operate exclusively online through marketplaces and our website.

or any product inquiries, feel free to contact us at hello@jerenss.co.uk or via our website's contact form.

We frequently have sales and special offers. Stay updated by subscribing to our emails and following us on social media.

Payments

We accept a range of payment methods including major credit cards, PayPal, Google Pay, and Apple Pay.

Returns

Yes, we have a refund policy in place. Please refer to our Refund Policy page for detailed information.

Shipping

Yes, we offer shipping. Free UK delivery is available for orders over £55, or a standard rate of £5.99 applies.

Once your order is dispatched, we'll send you a tracking number via email to monitor your delivery's progress.