FAQ

1. What types of children's furniture do you sell?
We offer a variety of children's furniture including bookcases, learning towers, tables, desks, and chairs, all designed with kids' safety and fun in mind.

2. How can I place an order?
Orders can be placed directly through our website. Simply select your desired items, add them to your cart, and proceed to checkout.

3. What payment methods do you accept?
We accept a range of payment methods including major credit cards, PayPal, Google Pay, and Apple Pay.

4. Do you offer shipping and what are the costs?
Yes, we offer shipping. Free UK delivery is available for orders over £55, or a standard rate of £5.99 applies.

5. Can I return a product if I'm not satisfied?
Yes, we have a refund policy in place. Please refer to our Refund Policy page for detailed information.

6. How can I track my order?
Once your order is dispatched, we'll send you a tracking number via email to monitor your delivery's progress.

7. Are your products safe for children?
Safety is our top priority. Our products are designed to be child-friendly and adhere to strict safety standards.

8. Do you have a physical store location?
Currently, we operate exclusively online through our website.

9. How can I get assistance if I have questions about a product?
For any product inquiries, feel free to contact us at hello@jerenss.co.uk or via our website's contact form.

10. Do you offer any discounts or sales?
We frequently have sales and special offers. Stay updated by subscribing to our emails and following us on social media.

  • Free Shipping
    Orders Over 65£

  • 100 % Secure
    Shopping

  • Fast
    Delivery