Customer Reviews

Based on 14 reviews
93%
(13)
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7%
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Louise S.
Unsealed MDF edges aren’t great!

Really love the look and stability of this helper tower, but the first time it was used my daughter had buttery fingers from toast and held onto the top - instant grease marks that cannot be removed as the edges aren’t sealed! Really silly design for what is otherwise a great product. Why have a kids tower that will be used in the kitchen with raw edged MDF - the first sign of water and it will blow out! Not particularly hygienic either. Would not recommend

Thank you for your feedback. We’re truly sorry to hear about your experience. We’d like to mention that we’ve never received such comments about this product from the thousands of customers who use it, so we’re a bit surprised. Most of our customers have been very happy with the product.

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Sarah Jane Allard
Just fabulous! Fabulous speedy delivery!!

Wow, fabulous company to deal with! Steps are lovely and sturdy. Ordered one day and it arrived the next!!! Fabulous indeed. Would definitely order from them again.

Thank you for your kind words and positive feedback! We are thrilled to hear that you are happy with your purchase and our speedy delivery. Our team takes pride in providing high-quality and sturdy products to our customers. We look forward to serving you again in the future.

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Simea Schönenberger-Howie

Brilliant purchase, very quick delivery, well built and looks good, my wee one was already very happy for it and helped me prepare dinner

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with the purchase and that your little one enjoyed helping you prepare dinner. It's moments like these that make what we do so rewarding.

We hope the product continues to bring joy to your family. Wishing you many more happy moments together!

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Sarah Yang
Really pleased with this

Spent ages looking online for a toddler tower to suit my son. Went for this one and really pleased with it! I love that he can easily get in and out himself. It’s a nice design and the wood looks good in my kitchen. Great price, sturdy and no unnecessary additional features. Would highly recommend, my son loves it and likes to be able to be with me in the kitchen.

Thank you for taking the time to write such a lovely review. We are thrilled to hear that our Montessori-Inspired Learning Tower has exceeded your expectations and that your son loves it! We take pride in offering a sturdy and functional product at a great price. We hope this tower continues to bring joy and convenience to your kitchen experiences. Thank you for recommending our product to others. It means a lot to us.

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E.M.
Learning tower

Very happy with my purchase. The learning tower is just what I wanted and good quality. The price was very good and they even sent a little apron which I thought was a nice touch.
Delivery was fast and would order from this company again.

Thank you for your kind words and for choosing our Montessori-inspired learning tower. We are thrilled to hear that you are satisfied with your purchase and that it met your expectations in terms of quality and value. We hope the added apron brings joy to your little one's kitchen adventures. We appreciate your support and look forward to serving you again in the future. Happy learning!

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Suzannah Taggart
Sturdy learning tower - my 8 month old loves it!

We were going to wait until my son was older to buy him a learning tower, but as he's standing more and more, he wants to be involved - so we went ahead and bought it now. Needless to say, he is DELIGHTED with our purchase and loves seeing what we're doing. As an added bonus, he seems to feel secure in the tower to practice his standing and pivoting (obviously supervised), and it's great to have different sizing options ready for him to grow into.

Thank you so much for taking the time to leave a review! We are thrilled to hear that your 8 month old is loving their new learning tower and is able to safely practice their standing and pivoting skills. We truly believe that involving children in daily activities at a young age can have a positive impact on their development. We hope your little one continues to enjoy their learning tower as they grow. Thank you for choosing our product!

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Andrew Stickells
Toddle tower

Does the job great for what we wanted

Thank you for your review! We are so happy to hear that our Montessori-Inspired Learning Tower is doing a great job for your little one. We hope it continues to be a helpful addition to your kitchen!

A
A.G.
Montessori-Inspired Learning Tower - Kids' Step Stool for Kitchen Helper, Ages 0-6

This was probably the best customer service, I have ever experienced!

I bought a helping tower for my little one.
product: 5 Stars - it's a flat packed tower that needs assembling. Quality and price are reasonable and fair in my opinion. The tower is sturdy and I like the non-slip lines on the surface.

Lead time: delivery was super fast and a lot quicker than what was indicated on the website.

customer service: 5 stars (I would give more, if this tool allowed for it) - the tower arrived with damage likely from having fallen or rough handling during delivery. I messaged Jerenss and received a prompt (within a few hours) reply. They immediately shipped out a replacement which arrived the next day (and it was on the weekend). I am genuinely speechless by the customer obsession, service and how helpful they were.

I would (and will) buy here again. This experience was "amazon-like" - you know you get a replacement in light speed and are not left hanging, if something is wrong with it.

Dear valued customer,

Thank you for taking the time to leave such a wonderful review for our Montessori-Inspired Learning Tower. We are thrilled to hear that you found our customer service to be the best you have ever experienced.

We are glad that you are satisfied with the product and that it met your expectations in terms of quality and price. We take pride in providing sturdy and safe products for children to use.

We apologize for the damage to your tower during delivery, but we are happy to hear that our prompt response and quick replacement exceeded your expectations. We always strive to provide excellent customer service and we are grateful for your recognition.

We would be more than happy to serve you again in the future. Thank you for choosing Jerenss.

Warm regards,
The Jerenss Team

J
J.M.
Great product

Really like the product - relatively easy to assemble, easy to maintain. Only the delivery took long. Recommended!

Hi there, thank you so much for your kind review! We are glad to hear that you are enjoying our Montessori-Inspired Learning Tower. We apologize for any inconvenience with the delivery, but we are happy to hear that the assembly and maintenance have been easy for you. Thank you for recommending our product, we truly appreciate it. Have a wonderful day!

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Julia Ryman
Really good value

Bought for my grandson's 2nd birthday. The price was so good that I worried about the quality. No need. The tower is very sturdy and excellent quality. Very easy to assemble. My grandson loved it.

Hi there! Thank you so much for taking the time to leave a review. We're thrilled to hear that your grandson loves his new learning tower and that it was easy to assemble. We take pride in offering high-quality products at an affordable price. Thank you for choosing our Montessori-inspired learning tower for your grandson's 2nd birthday. Happy learning! :)

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